WR leverages decades of experience to support all 12 DoD Product Support Manager (PSM) Guidebook IPS Elements:
1. Product Support Management (PSM)
- Life Cycle Sustainment Plans (LCSP)
- Configuration Management (CM), including Engineering Change Proposals (ECPs) and Ship Change Documents (SCDs) and Configuration Status Accounting (CSA) using CDMD-OA
- System Operation Verification Tests (SOVTs) and Test Procedures
- System interface review; Combat Systems Operational Sequencing System (CSOSS) input
- Cycle support: sustainment logistics, and disposal support including Defense Logistics Agency (DLA) disposition
2. Design Interface
- Reliability, availability, maintainability
- Design characteristics with functional logistics elements
- Key Performance Parameters (KPPs) and Key System Attributes (KSAs) including availability, reliability, ownership cost, and mean down-time through ongoing analysis
3. Sustaining Engineering
- Diminishing Manufacturing Sources and Material Shortages (DMSMS) analysis and management
- Perform failure analysis of individual entire systems
- Provide engineering technical services ensuring continued operation with known risk
- Provide product improvement support including research on recapitalizing of existing technology to complete replacements and new acquisition
4. Maintenance Planning and Management
- Reliability and maintainability engineering, including:
- Level of Repair Analysis (LORA)
- Failure Mode, Effects and Criticality Analysis (FMECA)
- Reliability Centered Maintenance (RCM) analysis
- Maintenance Index Page (MIP) and Maintenance Requirement Card (MRC) development and updates
- Engineering assistance to resolve Technical Feedback Reports (TFBRs)
5. Manpower and Personnel
- Manpower, Personnel and Training (MPT) requirements determination
- Job Task Analysis (JTA)/Job Duty Task Analysis (JDTA)
6. Supply Support
- Defense Contract Management Agency (DCMA)- approved material management
- Initial provisioning development, including:
- Provisioning Technical Documentation (PTD) package
- Request Joint Electronic Type Designation Automated Systems (JETDAS) nomenclature
- Item Name Code (INC) through DLA Logistics Information Service
- Research and engineering assistance in response to Engineering Service Requests (ESR/formerly DLA-339)
7. Support Equipment
- Organizational Metrology & Calibration (METCAL) program
- Calibration/Measurement Requirements Support (CMRS) for new and upgraded systems
8. Technical Data
- Technical manual and Interactive Electronic Technical Manual (IETM) development, maintenance, and delivery
- ILS Certifications and checklists
9. Training and Training Support
- Courseware and curriculum
- Navy Training System Plans (NTSPs)
- Front End Analysis (FEA)
- Business Case Analysis (BCA)
10. Computer Resources Support
- Advanced software engineering and design for existing and new systems
- Cyber embedded early during development and throughout system life cycle
11. Facilities and Infrastructure
- Site surveys
- Facilities and infrastructure plans
12. Packaging, Handling, Storage and Transportation (PHS&T)
- Approved MIL-STD-2073 packaging and handling of Hazardous Material (HAZMAT), Electrostatic Sensitive Devices (ESD)
- Receiving, inventory support, and warehousing
- Worldwide shipping emergent support for Casualty Reports (CASREP)