INTEGRATED PRODUCT SUPPORT (IPS)

Delivering system readiness. Reducing life cycle cost.

WR CENTER OF EXCELLENCE

INTEGRATED PRODUCT SUPPORT (IPS)

WR has decades of experience in the 12 IPS (formerly ILS) elements. Our IPS Center of Excellence (ICoE) consolidates our organizational expertise to deliver ILS/IPS from design through sustainment and end of life, providing maximum availability at minimum cost.

IPS elements included in the DoD Product Support Manager (PSM) Guidebook:

  1. Product Support Management (PSM)
  2. Design Interface
  3. Sustaining Engineering
  4. Maintenance Planning and Management
  5. Manpower and Personnel
  6. Supply Support
    1. Support Equipment
    2. Technical Data
    3. Training and Training Support
    4. Computer Resources Support
    5. Facilities and Infrastructure
    6. Packaging, Handling, Storage and Transportation (PHS&T)
Media Ops Laptop Book

LIFE CYCLE LOGISTICS

To support the acquisition strategies and maintenance philosophies of our customers, WR develops logistics products, including:

  • Allowance Parts Lists (APLs)
  • Provisioning Technical Data (PTD) for Interactive Computer-Aided Provisioning System (ICAPS) entry
  • Reliability, Maintainability and Availability (RM&A) Analyses
  • Maintenance Requirement Cards (MRCs)
  • Maintenance Index Pages (MIPs)
  • Integrated Logistics Support (ILS) Certifications
  • Provisioning Technical Data
  • Diminishing Manufacturing Sources and Material Shortages (DMSMS) recommendations

Communication products that empower

MEDIA OPERATIONS

WR develops, validates, and delivers polished products with the end user in mind. Our documentation, media products, and SharePoint applications are clear, accurate, and organized; and industry-standard guidelines and following established quality assurance procedures.

  • Technical Writers
  • Digital Platform Experts
  • Photographers and Videographers
  • Content Architects
  • Graphic Artists
  • 3D Animators
  • Drafters

Technical Manual Expertise

WR is fully staffed to provide Technical Manual Maintenance Activity (TMMA) support to Technical Manual Managers (TMMs). We develop Interactive Electronic Technical Manuals (IETMs) following the appropriate standards, including the international S1000D specification as well as all relevant military specifications.

TRAINING SOLUTIONS

WR Instructional Systems Design (ISD) specialists, classroom trainers, and Subject Matter Experts (SMEs) are ready to deliver on-the-job training (OTJ) and classroom instruction at WR facilities, or at the customer site, shipboard and ashore, locally and internationally. We also offer Computer-Based Training/Web-Based Training (CBT/WBT).